You may know Atlassian’s Jira as a bug-tracking and software development package. But it’s so much more than that now. For small businesses, Jira can help teams organize and manage a diverse array of projects, processes, and tasks for a spectrum of non-technical business specialties like law, HR, marketing, finance, IT, infrastructure, medical research, and operations.
Jira comes in three flavors: Jira Core focuses on collaborative environments, workflow, employee processing and project tracking via customizable business project templates. The second, Jira Software, specifically targets agile development teams in planning, tracking and releasing software. The third, Jira Service Desk, designed for IT help desks, assists customers and IT personnel with managing incidents and issues.
Jira operates both locally and in the cloud, making it ideal for small companies, as companion mobile apps for iOS and Android expand its reach and utility. Jira offers vast functionality on its own, but it can achieve even greater productivity with apps – plugins that are geared to specific aspects of your workflow.
The Atlassian Marketplace lists thousands of Jira apps from various developers spanning project management, IT and help desk services, integrations, time tracking, and more. We picked out nine broad-based favorites that benefit a broad range of small businesses.